Frequently Asked Questions
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Dr. Case USA offers premium instrument cases, gig bags, and musician travel gear. Our collection includes cases for electric guitar, electric bass, and acoustic guitar, along with travel-friendly options like the Beatpack backpack.
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The Axewheel series is built for musicians who move often. These cases are designed for easier transport and strong protection, with features such as detachable wheels, protective foam, and smart storage.
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Yes. Dr. Case USA offers wheeled case options in the Axewheel series. These cases are a great choice for players who travel to rehearsals, studio sessions, gigs, and tours.
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If you are not sure which case fits your guitar, contact us with your guitar model, body style, or measurements. We will help you choose the best option for your instrument.
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Yes. Dr. Case USA cases are made for real use. They are designed for daily commutes, rehearsals, recording sessions, live shows, and travel.
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Some models include travel-friendly lock features. Check the product page before ordering so you can confirm the exact features included with your case.
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Many of our cases are designed to help protect your gear during everyday travel and changing conditions. For the best details, review the individual product page before you buy.
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No. Dr. Case USA also offers other musician gear, including travel bags and backpack options for working players.
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Yes. We offer free shipping in the 48 contiguous United States. Extra shipping charges apply to Alaska, Hawaii, Canada, and Mexico. International shipping rates are shown at checkout.
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U.S. delivery usually takes 2 to 7 business days. Canada and Mexico orders usually take 4 to 9 business days.
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Yes. International customers can enter their shipping address at checkout to view the shipping cost. Import duties or customs fees may apply depending on the destination.
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Dr. Case USA offers a 7-day return policy. You have 7 days after delivery to request a return.
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Once your return is received and approved, refunds are sent to your original payment method. Refunds are typically processed within 5 business days, although your bank may take longer to post the refund.
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You can contact us through our contact page or by email. If you need help choosing the right case, our team is happy to assist.
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Yes. Send us your guitar model, body style, or measurements, and we will recommend the best case for your needs.
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Still have a question? Visit our Contact page and send us your guitar model or measurements. We will help you find the right Dr. Case USA case for your instrument and travel needs.